EV Expertise for Dealerships

Bridge the knowledge gap and deliver exceptional customer experiences

The Challenge

The EV Expertise Gap

As new powertrain vehicles roll out, battery types, infrastructure and overall technology are changing every day making it impossible for sales and service teams to keep up while keeping internal combustion engine (ICE) vehicle conversion rates high.

As electric vehicles become mainstream, dealerships face a critical challenge: sales and service teams may not have the specialized knowledge needed to properly educate customers about EV ownership, charging infrastructure, range management, and daily operation.

The result? Confused customers, increased returns, negative reviews, and lost opportunities for repeat business.

The Solution

Consistency Across Your Entire Network

  • Shared language across Sales and Service
  • Clear escalation thresholds
  • Cross-rooftop pattern recognition
  • Ongoing alignment as EV conditions evolve

Flexible Delivery Options

Virtual Consultations: Primary method using our online video platform for efficiency and convenience

Strategic On-Site Visits: Available when hands-on demonstrations or in-person support provides the most value

We Help You Tame Electrification

1

Partnership Setup

We establish the consulting agreement and integration process with your dealership.

2

Changing EV Landscape

Your sales team schedules pre-delivery consultations as part of the EV purchase process.

  • Battery chemistry and pack behavior
  • Charging standards and infrastructure reliability
  • Customer expectations
  • Misinformation and myths

These elements do not move together and do not stabilize.

3

Advisory Sessions

We provide comprehensive EV education via our online video platform or on-site, ensuring dealership confidence.

4

Happy Customers

Well-educated teams lead to positive reviews, referrals, and reduced returns.

Benefits for Your Dealership

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Improved CSI

Customers who understand their EV are happier, more confident, and more likely to recommend your dealership.

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Reduced Returns

Proper education eliminates "buyer's remorse" from misunderstanding EV capabilities and requirements.

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Expert Support

Your sales and service team can focus on their own selling while relying on specialized EV expertise for customer education.

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Competitive Advantage

Stand out from competitors by offering ongoing, professional, consistency across all of your rooftop locations.

Ready to Partner?

Let's discuss how EV Advisor can enhance your dealership's customer experience and build long-term loyalty.

Schedule Partnership Discussion